Responsible Gaming — Trino

If gambling is starting to feel out of control, the UK offers free, confidential help around the clock. GamCare runs the National Gambling Helpline on 0808 8020 133 and a live chat at gamcare.org.uk. BeGambleAware offers 24/7 support at begambleaware.org. Gamblers Anonymous UK (gamblersanonymous.org.uk) runs peer meetings across England, Scotland, Wales and Northern Ireland. Every one of these services is free, and none of them will share your details with Trino or with us.

GamCare's short self-assessment at gamcare.org.uk/self-assessment-tool takes about five minutes. It will not label you — it will show you where you stand on signals such as chasing losses, spending beyond your plan or hiding play from family. Treat the result as a conversation starter, not a diagnosis, and if it flags concern use the helpline list above.

Beyond helplines, the NHS now runs specialist gambling clinics across the UK — see nhs.uk/addiction-support/gambling-addiction for the current list of clinics and how to self-refer. Citizens Advice can help with debts and legal questions that often come alongside problem gambling, free of charge.

Trino lets registered players set deposit, loss and session limits from their account page — our deposit-withdrawal guide walks through where to find them. The UK-wide self-exclusion scheme GAMSTOP (gamstop.co.uk) blocks access to every UKGC-licensed operator for 6 months, 1 year or 5 years with a single sign-up. Blocking software such as Gamban and BetBlocker adds device-level protection on top.

If a minor shares a device with you, pair the account controls above with a family-safety tool: Net Nanny, Qustodio and the built-in Screen Time / Family Link settings on iOS and Android all let you block gambling categories. Keep passwords and payment cards out of reach, and review browser history together if you suspect a problem.

Early signs include betting more than you planned, chasing losses to break even, lying to family about play, borrowing to fund a deposit, or feeling anxious when you are not playing. If two or more of these feel familiar, call the helpline before the next session — the earlier a conversation happens, the easier it is to step back.